COVID-19: Ashok Leyland Provides 24×7 Support For Customers

COVID-19: Ashok Leyland Provides 24×7 Support For Customers

Commenting on the initiatives and measures being undertaken, Sivanesan, President and Head of Quality, Service, and Parts, Ashok Leyland, said, “We understand that our customers and drivers are doing what it takes to ensure that essential commodities and medical supplies reach the people while as many as possible stay at home. We are working with all stakeholders while maintaining COVID appropriate behavior, and through these comprehensive measures, we surely will rise through this pandemic together.”

The company is also providing contactless deliveries of spare parts with the help of the Leykart Digital App along with extension on free services for customer vehicles in the warranty period. Ashok Leyland workshops are being operated with due protocols across the country, in consultation with local authorities to provide service to operational vehicles during the lockdown. Ashok Leyland care offers support to around 1.20 lakh customers across the country. The service mandi has one lakh customers registered in the platform with 6 lakh vehicles already being serviced by the team. The platform also has 24/7 breakdown assistance call centre with support in 10 regional languages.

Digi Skynet

Digi Skynet

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